Kirikya Privacy Policy — Your data, your control

Kirikya (kirikya.onl) places the highest importance on its users' privacy. This Privacy Policy ("Policy") explains what personal information is collected when you use the Kirikya platform, how that information is used, and how securely it is stored.

By creating an account, logging in, or using any service on Kirikya, you are considered to have read and fully accepted this Privacy Policy. We take our responsibility to your privacy seriously and will never sell your personal information or use it without authorization.

Kirikya collects various types of information that help deliver platform services, maintain security, and improve the user experience. A detailed breakdown of the data collected is provided in the table below:

Kirikya collects your information through several methods. Each approach is transparent and based on your consent:

• Registration & Login: Information you provide directly at the time of account registration is collected.
• KYC Process: Documents and photos submitted for identity verification are retained on record.
• Transactions: Information received from payment gateways during deposits and withdrawals.
• Automatic Collection: Through cookies, log files, and tracking technologies during your use of the platform.
• Customer Support: Information provided when contacting support via chat or email.
• Third Parties: From trusted partners for fraud prevention and identity verification purposes.

Kirikya uses your personal information only for specific, legitimate purposes. Below is a detailed breakdown of how and why your data is used:

• Service Delivery: Account management, game access, deposit and withdrawal processing.
• Identity Verification: Age verification, KYC completion, and prevention of multiple accounts.
• Security: Preventing fraud, money laundering, and unauthorised access.
• Contact: Sending important updates, promotional offers, and transaction notifications.
• Improvement: Improving the quality of platform services and developing new features.
• Legal Obligations: Complying with regulatory requirements and court orders.
• Responsible Gaming: Identifying signs of problem gambling and providing the necessary support.

Kirikya may share your information with third parties in limited, specific circumstances. Such sharing is always done to ensure your protection and maintain service quality:

• Payment Providers: For processing transactions with mobile banking services such as bKash, Nagad, and Rocket.
• Identity Verification Services: With third-party specialists in KYC processing.
• Fraud Prevention Agencies: With international fraud detection networks.
• Law Enforcement Agencies: Where required by a valid court order or legal obligation.
• Game Software Providers: Limited technical data required to ensure gameplay functionality.

Every third-party partner is contractually bound to uphold Kirikya's strict privacy standards. We ensure they use your data solely for the purposes for which it was shared.

Kirikya uses industry-leading technologies and practices to protect your personal information. Our security layers are detailed below:

Kirikya uses cookies and similar tracking technologies on its website to enhance your browsing experience and ensure the platform functions properly.

• Essential Cookies: Essential for login sessions and security. These cannot be disabled.
• Functional Cookies: Used to remember your preferences and settings.
• Analytics Cookies: For platform usage analysis and improvement. You may opt out of these at any time.
• Marketing Cookies: To show relevant offers and notifications. These are entirely optional.

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain platform features.

Kirikya retains your personal information only for as long as necessary. Retention periods depend on the type of data and applicable legal requirements:

• Account Information: For a minimum of 5 years while the account is active and after closure.
• Transaction Records: Minimum 7 years as required by financial regulations.
• KYC Documents: 5–10 years as required by law.
• Gaming History: 3 years for responsible gaming monitoring purposes.
• Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies last up to 1 year.

Kirikya's Privacy Policy follows international standards. You have the following rights over your personal information:

Kirikya strictly prohibits use of the platform by anyone under 18. We take extra precautions to protect the privacy of minors:

• Age verification is mandatory at the point of registration.
• Additional KYC documents may be requested in cases where suspicious activity is detected.
• If any minor's data has been collected by mistake, it will be deleted immediately along with the associated account.
• Parents or guardians may contact us regarding a potential account belonging to their child.

Kirikya reserves the right to update this Privacy Policy at any time. Depending on the nature and significance of the changes, we will notify you through the following channels:

• Minor Changes: This page will be updated silently with the date revised accordingly.
• Key Changes: Notifications will be sent via banner alerts on the platform and to your registered email address.
• Key Changes: Your explicit consent will be required; otherwise, access to certain services may be limited.

We encourage you to check this page regularly. Continued use of the platform after any changes are made will be considered acceptance of the updated policy.

For any questions, concerns, or complaints regarding this Privacy Policy, please reach out to our Data Protection team. We are committed to safeguarding your privacy at all times.

• Email: [email protected]
• Support Page: FAQ Page View
• Response Time: Typically 3–5 business days; up to 30 business days for complex matters.